Congressman Burchett discusses USPS operational changes with Postmaster General DeJoy

October 7, 2020
Press Release

KNOXVILLE, Tenn. (Oct. 7, 2020) – Earlier this year, U.S. Representative Tim Burchett (TN-02) sought answers on behalf of his constituents following Postmaster General Louis DeJoy’s abrupt operational changes at the United States Postal Service (USPS). Today, Rep. Burchett once again raised the concerns from his August 17 letter during a phone conversation with Postmaster General DeJoy.

“I thank the Postmaster General for making himself available to discuss the recent USPS operational changes that negatively impacted many East Tennesseans,” said Rep. Burchett. “While the USPS has reversed course on these changes, I expressed to Postmaster General DeJoy why many folks, myself included, felt frustrated and blindsided by the operational changes. I was happy Postmaster General DeJoy agreed that increased communication and transparency are important to maintaining public trust, and I look forward to working with him and my colleagues to make the postal service more efficient and competitive.”

During the discussion, Rep. Burchett asked Postmaster General DeJoy about the process that led to implementing changes that delayed the delivery of essential products to East Tennesseans. Postmaster General DeJoy explained that reduced traffic at retail postal service locations triggered shorter hours for USPS workers and physical stores.

Rep. Burchett also raised concerns with mandatory cluster mailbox installations and the practice of retroactively installing them in residential developments. “My biggest concern is an unelected bureaucracy unilaterally making a decision that impacts communities across the nation,” said Rep. Burchett during the call. Postmaster General DeJoy told the congressman he would review the agency’s policy on cluster mailbox installation. Rep. Burchett is the sponsor of H.R. 2158, the Easy Access to Mail Act, which seeks to prohibit USPS from being able to retroactively require home owners to install cluster mailboxes. The bill would also require the Postal Service to get the approval of local legislative bodies before requiring cluster boxes in a community.